Development legal draft
Terms of service
How Krill intends to scope, deliver, license, and charge for custom digital projects.
1. Status, parties, and contract formation
These terms are a development draft for [Krill legal entity pending], operating through krill.agency. They cannot form a live customer contract while checkout is disabled.
Calculator results and homepage estimates are nonbinding. A contract is intended to arise only after support verifies the answers, issues a product-specific quote with a gross EUR price and objective scope, the customer accepts it, and the first payment succeeds.
2. Price, milestone, and final payment
The intended schedule is 20% first and 80% after delivery review. The first 20% becomes earned only when the quote's objective, product-specific first milestone is reached; elapsed calendar time alone never makes it earned.
Krill presents a working, access-protected Vercel preview for review before production launch. The customer has five business days to report acceptance-criteria defects. Krill targets correction within ten business days; this is a service target, not an unconditional guarantee. The final 80% is due after review and before production-domain connection, public launch, credentials transfer, or source handoff.
3. Scope changes, pauses, cancellation, and refunds
A proposed change is material when it changes the approved price by at least both 10% and €250, delays delivery by more than five business days, or changes a core deliverable or licence. Support documents the proposal, pauses affected work, and applies it only after customer approval. Minor corrections may proceed without suspension when support records why they are minor.
Krill does not operate a customer wallet. Any approved refund is returned to the original payment method where technically and legally possible. Consumer withdrawal rights and mandatory law override inconsistent cancellation wording.
4. Standard licence and source package
The standard order gives the customer the agreed right to use the delivered hosted product. The customer retains its domain, content, brand material, and data. Krill retains source access, reusable tools, templates, libraries, know-how, and other background intellectual property unless the quote expressly says otherwise.
The optional source package costs an additional 100% of the final approved gross development fee, including approved change orders and excluding domains, hosting renewals, and third-party pass-through charges. After payment it grants nonexclusive self-hosting and modification rights to eligible project-specific code. Krill background IP and open-source or third-party components remain excluded and keep their own licences. Exclusive rights require a separately negotiated agreement and price.
5. Domain, data, and managed hosting
The production domain is registered in the customer's name after consultation. Krill receives only delegated DNS or registrar access needed for delivery. Customer content and exportable customer data remain the customer's. Preview addresses remain on Vercel until production release.
Twelve months of capped managed hosting are intended to be included from production launch. The quote must state storage, traffic, support, backup, maintenance, and third-party limits. Continued hosting after that period requires a separately priced renewal; no unspecified unlimited service is promised.
6. Consumers and controlling law
Eligible consumers may have a statutory 14-day withdrawal right. The first payment is not subject to a blanket nonrefundable rule. Any immediate-start request must be separate and express, and proportional compensation is sought only where law permits and the required information and request were properly provided. See the withdrawal page.
Official legal references
This text documents the intended product and commercial rules. It is not a legal assurance and must not replace the final counsel-approved documents shown at checkout.